Consumer Engagement

Latest Headlines

Latest Headlines

Gallup poll: Fewer Americans see the energy situation as 'very serious'

Americans view the United States' energy situation as improving, with only 28 percent saying they view the situation as "very serious." According to a Gallup poll, this year is the first time since 2002 that number has been so low.

Georgia one step closer to solar 'free market financing'

A bill to make it easier for customers to install solar was passed unanimously by the Georgia Senate last week.

Every 11 minutes Pacific Gas and Electric connects a new solar customer to its grid

When it comes to rooftop solar, Pacific Gas & Electric Company (PG&E) had a banner year. In 2014, the utility connected more rooftop solar customers to its grid than any other year in its history and celebrated the connection of its 150,000th solar customer to its electric grid.

Environmental Champion utilities are ready for the future

The impact of an effective environmental strategy can no longer be denied.  And for the utility industry, planning and managing an approach to environment challenges is the key to future success with regulators and the public. Utilities that excel in customers' eyes when it comes to the environment experience higher customer and regulator appreciation, while utilities without an effective environmental market position or strategy already feel the pain of customer criticism.

Report: Customers are hopeful about the smart grid

A survey conducted by the Smart Grid Consumer Collaborative found that 86 percent of customers understand the benefits of smart grid technology.

New Jersey awards $3 million for energy storage innovations

New Jersey awarded nearly $3 million for 13 different proposed projects to install energy storage systems integrated with customer-sited renewable energy generating facilities.

FTC opens office to secure the Internet of Things

As the Internet of Things becomes more of a reality, the United States government is making moves to protect the security of its residents. The Federal Trade Commission has announced they will be opening a new office to secure privacy.

Idaho Power reports 33 percent increase in demand response savings

Idaho Power's demand response programs have increased the amount of energy savings for their customers participating in the programs.

Report issued on Central Maine Power customer smart grid portal

Maine has made significant moves toward a smart grid future, and Central Maine Power is working to create a "smart grid portal" for their customers.

California closer to redesigning outdated rate structure

For more than a year, the California Public Utilities Commission (CPUC) has been evaluating changes that would help reform electricity rates and the debate continues. But a decision on a new rate structure will come this summer and it is expected to change the way California's investor-owned utilities charge customers for electricity, and establish more equitable and transparent energy pricing.