Service Provider Strategies

Latest Headlines

Latest Headlines

Ops improvements to make customers happy? Don't bother

There is good news and bad when it comes to the way in which residential customers view their utilities. The good news is, trust is higher than ever before. The bad news, if you are a utility, is that you may be focusing your customer efforts in the wrong place.

Puerto Rico debt crisis: Is the island energy subsidiary to blame?

Puerto Rico is facing a financial crisis, and their energy situation may have a lot to do with it. Puerto Rico has had debt problems with the island's energy subsidiary PREPA, from which it obtains imported petroleum for electricity.

Summer brings new SOP for some utilities

Pacific Gas and Electric Company (PG&E) is preparing, as are many other utilities, for wildfire season. For utilities in an area prone to wildfires, prevention is part of their standard operating procedure (SOP) over the summer months-- but a real change from other times of the year.

Could utilities lose money on Bingham wind farm?

Three New England utilities will be sharing the energy produced by a new wind farm, which is expected to bring 185 megawatts (MW) to various areas around the region. The utilities involved have entered into agreements with SunEdison, who said they have finally received full financing for the Bingham Wind project.

Sharing the road: SCE opens the lanes for customer power flows

SCE says its Distribution Resources Plan (DRP) is "the next step in a proceeding the commission initiated last August to move toward full integration of Distributed Energy Resources (such as rooftop solar, storage, electric vehicle charging, energy efficiency and demand response) in operations, investment and distribution system planning."

Mirror, mirror: Success breeds smart offerings for National Grid customers

National Grid is becoming the smart grid leader in New York, and is proposing another smart grid project as a part of New York's ongoing Reforming the Energy Vision (REV) initiative. Even though the project is a pilot, it will be launched for 15,000 customers-- installing technology such as smart appliances and thermostats in both homes and businesses.

Unjust and unreasonable: Ameren latest to file complaints against MISO

Another utility is accusing the Midcontinent Independent System Operator (MISO) of unfairly adjusting prices, causing their required auction to go up by 40 times. Ameren Illinois is asking the Federal Energy Regulatory Commission (FERC)-- who regulates MISO-- to explain to their customers why prices will be surging this year.

Keeping it simple: Lancaster solar field developments booming

Solar field development permits can take years to process in other places, while the City of Lancaster expedites the process so it is generally completed in a matter of months.

Super grid revolutionizing GCC energy markets

Rising demand and high dependence on reliable electricity supply has resulted in the need for network configuration that supports the increase of high voltage direct current (HVDC) technology to assure smart, reliable and flexible power transmission, leading to an exponential increase in the implementation of HVDC technology worldwide.

HECO investigating adverse affects of net metering

Hawaii is on a path toward 100 percent renewables, and the Hawaiian Electric Companies (HECO) are looking for a plan as to how they will get there. HECO filed a proposal with the Hawaii Public Utilities Commission (PUC) that they say will enhance customer options for rooftop photovoltaic (PV) systems in the state-- but it also looks at how net metering customers are billed.